Hot Tub Services
Expert installation, maintenance, and repair services to keep your hot tub running perfectly. Our network of certified technicians ensures professional care across the UK.
Flush Drain and Refill
- flush cleaning solution
- Break down biofilm, oils, and bacteria
- Fully drain all water
- Clean internal shell surfaces and waterline
- Clean or rinse filters (or replace if required)
- Flush system again to remove chemical residue
- Refill hot tub with fresh clean water
- prime pumps
- Check for leaks and correct operation
- Balance chemicals
Winterising/Winter Shutdown
- Full Drain Down
- Pipework Blow-Out
- Equipment Protection
- Cleaning & Preparation
- Freeze Protection
- Power & Safety Shutdown
Hot Tub Relocation service
- Technical Decommissioning: Safe disconnection of the 32-amp or 13-amp power supply and a full system drain-down to prevent water weight shifts or leaks during transit.
- Specialised Handling Gear: Use of air-jack wedges and spa dollies (sleds) to tilt and move the tub vertically, allowing it to pass through narrow gates
- Complex Access Solutions: Deployment of HIAB cranes or specialist lifting rigs for "over-the-fence" or "over-the-house" moves where ground access is restricted.
- Secure Transit: Transportation on a bespoke spa trailer designed to cradle the shell and protect the cabinet from vibration or structural stress during the journey.
- Site Recommissioning: Professional levelling at the new location, followed by refilling and a functional stress-test to ensure all internal plumbing and seals remain watertight.
Leak Detection & Repair
- Visual inspection
- Dye testing
- Section isolation
- Listening tools
- Pressure testing
Hot Tub Repair Call-Out
- Systematic Fault Diagnosis: A technician uses specialised testing equipment to isolate the root cause of issues like error codes, heating failures, or unresponsive control panels.
- Internal Leak Detection: An "under-the-hood" inspection of the plumbing, pump seals, and heater gaskets to find and fix weeping joints that are hidden behind the cabinet insulation.
- Electrical Safety Audit: Comprehensive testing of the PCB (circuit board), wiring terminals, and RCD trip switches to ensure the unit is electrically sound and safe for users.
- Component Stress Testing: Checking the amperage and flow rates of circulation pumps and blowers to identify parts that are underperforming or on the verge of mechanical seizure.
- Professional Part Replacement: Access to manufacturer-approved spares (like sensors, heating elements, or seals) that come with a service warranty, ensuring a more reliable fix than DIY attempts.
Energy Efficiency Upgrades
- full foam or perimeter insulation
- Air source heat pumps
- thermal wraps
- Thicker foam core covers
- Low-energy circulation pumps
Maintenance Plans
- Basic Plan
- Premium Plan
- Platinum Plan
Electrical Safety Tripping Call Out
- Visual Inspection
- Heater Checks
- Pump Checks
- Component Isolation
- Control Pack Checks
- Wiring & Connections
- Moisture & Environment
- Final Testing
Hot tub Annual Service
- Biofilm & System Flush: A professional-grade chemical purge is circulated through the internal pipework to strip away hidden bacteria, body oils, and biofilm that standard chlorine cannot reach.
- Full Component Diagnostic: An "under-the-bonnet" inspection of the pumps, heater, and control board to identify hairline leaks, bearing wear, or electrical faults before they cause a breakdown.
- Seal & Valve Maintenance: Critical O-rings and gaskets are inspected and lubricated with silicone grease to prevent perishables from drying out and causing expensive leaks.
- Deep-Clean Valet: The spa is fully drained, and the shell is scrubbed with specialist non-abrasive cleaners to remove calcium scale and organic staining, while jets are cleared of debris.
- Safety & Efficiency Audit: A technician verifies the RCD safety trip functions correctly and checks that the heater is running at peak efficiency to keep your monthly energy bills as low as possible.
Maintenance Plans
Save money with our annual maintenance plans. Regular servicing extends your hot tub's lifespan, reduces energy costs, and prevents expensive repairs.
Emergency Repairs
Hot tub broken? Our emergency repair service gets you back up and running fast. We stock common parts and can diagnose issues remotely to save time.
Still Have Questions?
Our experts are ready to help you with any hot tub service or maintenance inquiry. Get professional advice and a free quote today.